Once an order has been placed and paid, it cannot be cancelled; our shop does not provide any order change/cancellation service.
From the moment the customer confirms and pays for the order, our shop will place the order with the supplier and pay them in full, so refunds will not be given due to supplier shipping schedule or delivery delays.
Pre-order items may arrive earlier or later than expected; this is a normal situation and we are unable to notify customers one by one. Placing an order means you acknowledge and agree to this arrangement. If you have any questions, please actively contact customer service.
Shipping days are counted in working days (excluding Sundays, Mondays and public holidays).
Each order can only enjoy return or exchange service once.
If the product surface has minor manufacturing imperfections that do not affect normal use, returns or exchanges will not be accepted.
For any return or exchange, please ensure that the product and its packaging are kept complete and intact.
